Questions about a course, an exam, or your certificate?
Whether you're deciding which course to take or you need help with something you've already enrolled in, you'll hear back from the instructor directly.
Direct Contact
Prefer email? You'll reach Charley directly — no ticket number, no hold music.
Courses with formal certification (like the IDC) allow up to three exam attempts before a verbal exam with the instructor is required. Reach out and we'll walk you through next steps.
How long do I have to complete a course?
Every course is self-paced — there's no enrollment deadline once you've purchased access.
I need a copy of my certificate.
Email us with your name and the course you completed, and we'll get a copy sent over.
Reaching out on behalf of a department?
Group licensing, pricing tiers, and department onboarding all live on a dedicated page built for that.
